Feedback “The best prescription is knowledge.” – Everett Koop We would love to hear about your experience with us. It is very important to us that you feel welcomed and supported through your journey. We would appreciate feedback to ensure that we continue to meet your expectations in delivering the highest level of care and attention. Could you kindly take a few moments to think about your time with us and rate us on the following aspects:Location*Which location did you visit?Macquarie UniversityRouse Hill Specialist ClinicParkway SAN ClinicJoint Medical SpecialistsInteraction with our teamOn a scale of 1-4 (4 = Excellent, 3 = Good, 2 - Fair, and 1 = Poor); how would you rate the following:Making an Appointment and Interaction with the Reception team.*4321Getting through to the clinic via phone or online request?*4321Ease and timeliness with which your appointment was scheduled?*4321The provision of information regarding your appointment i.e what to bring, cost of appointment, where we are located?*4321Friendliness, courtesy and professionalism of the reception staff?*4321Consultation with A/Prof RanigaOn a scale of 1-4 (4 = Excellent, 3 = Good, 2 - Fair, and 1 = Poor); how would you rate the following:You were made to feel comfortable and listened to.*4321You felt you had adequate time for your consultation.*4321You understood your condition and the various treatment options.*4321You were empowered with enough knowledge to allow you to make an informed treatment choice in partnership.*4321Associate Professor Raniga met your expectations as a Shoulder & Elbow Specialist.*4321How likely are you to recommend Associate Professor Raniga to a friend or family member?*109876543210More stars is better!CommentsPlease feel free to add any additional comments regarding your experience:HiddenNameCommentsThis field is for validation purposes and should be left unchanged.Δ
